PRIVACY POLICY

The Osborne Group

Welcome to The Osborne Group ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our site.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Property interests and search preferences
• Messages or inquiries submitted through our contact forms

We may also collect certain information automatically when you visit our website, such as IP address, browser type, referring URLs, and pages viewed.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide real estate services
• To send you property listings, market updates, and other relevant information
• To contact you by phone, email, or text message regarding your real estate needs
• To improve our website and user experience
• To comply with applicable laws and regulations

By submitting your phone number through any form on this website and checking the opt-in box, you expressly agree to the following:

"I agree to be contacted by Shana Osborne via text message (SMS) at the phone number I have provided. I understand that message frequency may vary, and that message and data rates may apply. I understand I can opt out at any time by replying STOP to any message."

All text messages will be sent by Shana Osborne on behalf of Shana's real estate services. You will only receive messages related to your real estate inquiries and services we offer.

Msg frequency varies. You may receive text messages in response to your inquiries, as well as periodic updates regarding properties, market conditions, or appointment reminders.

Msg/data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to any text messages sent to or received from us. Please contact your mobile carrier for details.

You may opt out of receiving text messages from us at any time. To unsubscribe, simply:

• Reply STOP to any text message you receive from us, OR
• Contact us directly at shanaosborne@kw.com or (301) 841-5533 and request to be removed from text message communications.

After opting out, you will receive one final confirmation message. You will not receive further text messages unless you opt back in.

For help regarding your text message subscription, reply HELP to any message or contact us at shanaosborne@kw.com.

We do not sell, rent, trade, or otherwise transfer your phone number or any other personal information to third parties for promotional or marketing purposes. Your phone number will never be sold to third-party marketers.

We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
• As required by law, court order, or governmental authority
• To protect the rights, property, or safety of our clients or the public

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may configure your browser settings to decline cookies; however, some features of our website may not function properly as a result.

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website, with the updated effective date reflected at the top of this document. We encourage you to review this policy periodically.

Your use of our website is also governed by our Terms of Service, which are incorporated herein by reference. Please review our Terms of Service at [Link to Terms of Service].

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shana Osborne
The Osborne Group LLC
1441 McCormick Drive #1020
Upper Marlboro, MD 20774
shanaosborne@kw.com
(301) 841-5533
https://shanaosborne.com/

By using this website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.